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Frequently Asked Questions
Quick answers to questions you may have
How do I get a Niklaar Wallet?
Getting started with Niklaar Wallet is simple. Download the app from the App Store or Google Play Store, then follow the setup process to create your account. You’ll need to verify your identity with a valid ID and phone number. Once verified, you can start using your wallet immediately to send, receive, and store your digital currencies securely.
What currencies are supported?
We support traditional fiat currencies including USD, EUR, GBP, and NGN. Our team regularly evaluates and adds support for additional currencies based on user demand and security standards.
Is my money safe in the Niklaar Wallet?
Yes, your funds are protected by industry-leading security measures. We use advanced encryption, multi-signature technology, and cold storage for the majority of digital assets. Your wallet is also protected by biometric authentication and PIN codes
Can I send money to other users?
Absolutely! You can send money to other Niklaar Wallet users instantly and for free using their username or phone number. You can also send funds to external wallet addresses or bank accounts. International transfers are supported with competitive exchange rates and low fees. All transactions are processed securely and can be tracked in real-time.
What if I need help with my wallet?
Our customer support team is available 24/7 to assist you. You can reach us through the in-app chat feature, email support@niklaar.com, or call our dedicated helpline. We also have a comprehensive help center with tutorials, guides, and troubleshooting tips. For urgent security concerns, our emergency support line is always available.
Still need help?
In-app Support
Get help 24/7 via our in-app chat.
